Rental Analyst - Real Estate Analysis Software

Frequently Asked Questions

Listed below is the most common questions people have asked us. Click on the question to see the answer. If your question/answer is not available, drop us an email to support@rentalanalyst.

Error Messages

I get an error message ActiveX Error mentioning RichTx32

License Keys

I have lost my license key. Can I get another copy send to me?

I want to move my license to another computer

I have purchased the software, but have not yet received my license keys.

Miscellaneous

Does Rental Analyst work on a Mac computer?

Can you do a backup to a CD drive

Purchase

How do I purchase Rental Analyst?

I have paid for the software, but it still tells me it is a trial version

Are there any monthly charges or on-going costs?

Can I get a copy of my sales receipt?

Reports

How do I change the bitmap picture on the reports?

Can I put my company name and phone number etc on the reports?

Setup

Every time we open Rental Analyst, it goes through the install process. Why is that?

My computer has died. How do I reinstall and get going again?

How do I change the currency symbol?

How do I change the date format from dd/mm/yy to mm/dd/yy or the other way?

Support

What level of support is available?

Real Estate Analysis Software Made Easy.

Real Estate Analysis
Software Made Easy.